Desktop Computers Recalled By Acer America Corp. Due to Overheating, Burn Hazard
Recall 09731 · Mar 19, 2009 · Acer America Corp.
215
units affected
215
units affected
Facts
- Recall number
- 09731
- Date
- Mar 19, 2009
- Company
- Acer America Corp.
- Units affected
- 215
- Product
- Acer Predator Desktop Computers
- Product type
- Computer Equipment
- Hazard
- Fire
The product
This recall involves Acer Predator desktop computers. The high-end gaming machines have model numbers ASG7200 and ASG7700. Model numbers are printed on the bottom right corner of the panel on the right side of the system.
What can happen
The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat while the product is in use. This poses a burn hazard to consumers.
The fix
Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair.
Incidents and where it was sold
- Incidents
- Acer has received two reports of computers short circuiting, resulting in melted internal components and external casing. Neither incident occurred in the U.S. No injuries have been reported.
- Sold at
- Computer and electronic stores nationwide from May 2008 through December 2008 for between $2,000 and $6,000.
Related pages
Questions and answers
What should I do with the recalled acer predator desktop computers?
Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair.
What is the hazard?
The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat while the product is in use. This poses a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.