Deuter Recalls Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers Due to Fall Hazard
Recall 25256 · May 8, 2025 · Deuter
5,080
units affected
5,080
units affected
Facts
- Recall number
- 25256
- Date
- May 8, 2025
- Company
- Deuter
- Units affected
- 5,080
- Product
- Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers
- Remedy
- Replacement
- Hazard
- Falls
The product
This recall involves Kid Comfort, Kid Comfort Pro, and Kid Comfort Active Child Carriers. The child carriers have a backpack style with a foldable frame with hinges. They were sold in maroon and green forest (model 3621221), blue midnight (model 3621321), and teal (model 3621121). "deuter" and the product name are printed on the back of the carrier. A production code is located on a tag inside the main storage pocket at the bottom of the carrier. Production codes ending in 0123, 1223 or 0423 are included in this recall. Product Name Model # Color Production Code Ends In Kid Comfort 3621221 Maroon 123 Kid Comfort 3621221 Forest 1223 Kid Comfort Pro 3621321 Midnight 123 Kid Comfort Active 3621121 Teal 423 Kid Comfort Active 3621121 Teal 1223
What can happen
The hinges on the foldable rear kickstand support leg can crack or break, posing a fall hazard.
The fix
Consumers should immediately stop using the recalled child carriers and contact Deuter to receive a free replacement child carrier. Consumers should fill out the recall form at https://www.deuter.com/us-en/service/kid-comfort-recall, print a prepaid return shipping label, and return the product. Deuter is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- The firm has received 13 reports of hinges cracking and breaking. No injuries have been reported.
- Sold at
- REI and Bass Pro and other stores in the United States, and online at deuter.com and Amazon.com and other websites from March 2023 through March 2025 for between $240 and $370.
Related pages
Questions and answers
What should I do with the recalled kid comfort, kid comfort pro and kid comfort active child carriers?
Consumers should immediately stop using the recalled child carriers and contact Deuter to receive a free replacement child carrier. Consumers should fill out the recall form at https://www.deuter.com/us-en/service/kid-comfort-recall, print a prepaid return shipping label, and return the product. Deuter is contacting.
What is the hazard?
The hinges on the foldable rear kickstand support leg can crack or break, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.