Digital Gadgets Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard
Recall 16213 · Jul 6, 2016 · Digital Gadgets
16,000
units affected
16,000
units affected
Facts
- Recall number
- 16213
- Date
- Jul 6, 2016
- Company
- Digital Gadgets
- Units affected
- 16,000
- Product
- Self-balancing scooters/hoverboards
- Product type
- Powered Scooters or Skateboards
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Hover-Way brand self-balancing scooters, commonly referred to as hoverboards, with model number HWSBB601-R. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. They were sold in red, black or and white colors. Hover-Way is printed on the hoverboard's packaging.
What can happen
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
The fix
Consumers should immediately stop using these recalled products and contact Digital Gadgets to return their hoverboard for a full refund.
Incidents and where it was sold
- Incidents
- There have been 17 incident reports of the battery packs in the self-balancing scooters/hoverboards overheating, including two reports of burn injuries and two reports of property damage.
- Sold at
- QVC's televised shopping programs and on QVC's website from November 2015 through December 2015 for about $400.
Related pages
Questions and answers
What should I do with the recalled self-balancing scooters/hoverboards?
Consumers should immediately stop using these recalled products and contact Digital Gadgets to return their hoverboard for a full refund.
What is the hazard?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.