Direct Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard
Recall 25324 · Jun 5, 2025 · Direct Scaffold Supply
23,000
units affected
23,000
units affected
Facts
- Recall number
- 25324
- Date
- Jun 5, 2025
- Company
- Direct Scaffold Supply
- Units affected
- 23,000
- Product
- Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products
- Remedy
- Replacement
- Hazard
- Falls
The product
This recall involves five-inch casters for baker scaffolding. The caster wheel allows the baker scaffolding to be moved easily. Model numbers CAS5SS4P+BFL, CAS5SS4P+AHD, MPISUS+BFL, MPISUS, MPISUSD+BFL, MPISUST+BFL, MPISU+BFL, MPISU, MPISU+1, MPISUS+AHD and MPISU+AHD are included in this recall. Consumers with these model numbers will need to check the heat codes stamped on the metal portion of the caster wheel. Heat codes requiring replacement include: E22WM483, C23WM320, E23WM320, K23WM320 and D22WM483. Model numbers are only found on the purchase receipt or packaging.
What can happen
The recalled casters can contain faulty spot welds that can cause them to break or fail, making the scaffolding unstable and posing a fall hazard.
The fix
Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer's address.
Incidents and where it was sold
- Incidents
- The firm has received two reports of casters breaking or failing, including one injury where a caster failure led to a fall and bruising injury.
- Sold at
- DSS Branches and Lowe's stores nationwide and online at Granite.com, Homedepot.com and Lowes.com from September 2022 through March 2025 for between $280 to $1,600 with the baker scaffolding. Casters were also sold in four-packs for about $110.
Related pages
Questions and answers
What should I do with the recalled casters on direct scaffold supply multi-purpose baker style scaffolding products?
Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new.
What is the hazard?
The recalled casters can contain faulty spot welds that can cause them to break or fail, making the scaffolding unstable and posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.