Double Insight Recalls Multicookers Due to Fire Hazard; Sold Exclusively at Walmart
Recall 18110 · Mar 1, 2018 · Double Insight
104,000
units affected
104,000
units affected
Facts
- Recall number
- 18110
- Date
- Mar 1, 2018
- Company
- Double Insight
- Units affected
- 104,000
- Product
- Gem 65 8-in-1 multicookers
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Gem 65 8-in-1 model multicookers, a multifunctional, programmable cooking appliance, which includes the functions of roasting, baking, stewing, slow cooking, rice cooking, searing/sautéing, steaming and food warming. Instant Pot is printed on the front of the multicookers. Gem 65 8-in-1 and a batchcode of 1728, 1730, 1731, 1734 or 1746 are printed on the rating label on the underside of the product.
What can happen
A manufacturer defect can cause the multicooker to overheat and melt on the underside, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled multicookers, unplug the unit and return it to Walmart to receive a free replacement.
Incidents and where it was sold
- Incidents
- Double Insight has received 107 reports of overheating, five resulting in minor property damage. No injuries have been reported.
- Sold at
- Walmart stores nationwide and online at www.walmart.com from August 2017 through January 2018 for about $80.
Related pages
Questions and answers
What should I do with the recalled gem 65 8-in-1 multicookers?
Consumers should immediately stop using the recalled multicookers, unplug the unit and return it to Walmart to receive a free replacement.
What is the hazard?
A manufacturer defect can cause the multicooker to overheat and melt on the underside, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.