DR Power Equipment Recalls DR Power Chipper Shredders Due to Laceration Hazard
Recall 23291 · Sep 21, 2023 · DR Power Equipment
5,900
units affected
5,900
units affected
Facts
- Recall number
- 23291
- Date
- Sep 21, 2023
- Company
- DR Power Equipment
- Units affected
- 5,900
- Product
- DR Power Chipper Shredders
- Remedy
- Refund, Repair
- Hazard
- Cuts
The product
This recall involves DR Power Equipment Chipper Shredders with model numbers CS35050BEN, CS35050BENR, CS35050BENSD, CS35150BEN, CS35150BENR, CS35150BENSD, CS35150DEN, CS45040DMN, CS45040DEN, CS45040DENR, CS45040DMNR, CS43030DMN and CS43030DMNR. For model numbers beginning CS3, the model number is on the side of the unit. For model numbers beginning CS4, the model and serial numbers are printed on a white label located on the base of the machine to the left of the engine manual start handle. The chippers were sold in orange and black with a funnel at the top to shred brush.
What can happen
Pieces of metal can come loose from inside the shredder's housing and be ejected, posing a laceration hazard. Also, the hopper can become detached from the shredder, posing a laceration hazard.
The fix
Consumers should immediately stop using the recalled chipper shredders and contact DR Power Equipment to receive a full refund or a free repair including shipping.
Incidents and where it was sold
- Incidents
- The firm has received 79 reports of parts coming loose inside the housing of the chipper shredder or pieces of metal ejecting, including two reports of injuries. The firm has received three reports of hoppers unexpectedly detaching from the chipper shredder, including one minor abrasion injury.
- Sold at
- Authorized DR Power Equipment dealers nationwide and online at drpower.com. Model numbers beginning with CS3 were sold September 2019 through August 2023 for between $3,000 and $3,800. Model numbers beginning with CS4 were sold August 2022 through July 2023 for between $945 and $1,500.
Related pages
Questions and answers
What should I do with the recalled dr power chipper shredders?
Consumers should immediately stop using the recalled chipper shredders and contact DR Power Equipment to receive a full refund or a free repair including shipping.
What is the hazard?
Pieces of metal can come loose from inside the shredder's housing and be ejected, posing a laceration hazard. Also, the hopper can become detached from the shredder, posing a laceration hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.