DR Power Equipment Recalls PRO XL501 Chipper Shredders Due to Laceration Hazard (Recall Alert)
Recall 23732 · Mar 2, 2023 · DR Power Equipment
2,100
units affected
2,100
units affected
Facts
- Recall number
- 23732
- Date
- Mar 2, 2023
- Company
- DR Power Equipment
- Units affected
- 2,100
- Product
- DR®Power PRO XL501 Chipper Shredders
- Remedy
- Repair
- Hazard
- Cuts
The product
This recall involves DR Power Chipper Shredder with model numbers CS35050BEN and CS35050BENR. The model number is on the side of the unit. The Chipper Shredders are used for yard and garden clean up. The recalled chipper shredders have an orange body, a black motor on a black metal frame that has two wheels. DR and PROXL501 are printed on the motor.
What can happen
The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.
The fix
Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.
Incidents and where it was sold
- Incidents
- The firm has received six reports of the chipper shredders ejecting pieces of metal. No injuries have been reported.
- Sold at
- Authorized DR Power equipment dealers nationwide and online at www.drpower.com from September 2019 through September 2022 for about $3,800.
Related pages
Questions and answers
What should I do with the recalled dr®power pro xl501 chipper shredders?
Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate.
What is the hazard?
The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.