Drinking Glasses Sold by QVC Recalled Due to Laceration Hazard
Recall 06579 · Sep 19, 2006 · Stafford Worldwide Marketing
2,200
units affected
2,200
units affected
Facts
- Recall number
- 06579
- Date
- Sep 19, 2006
- Company
- Stafford Worldwide Marketing
- Units affected
- 2,200
- Product
- Therma Drinking Glasses
- Product type
- Dishes/Glassware/Eating Utensils
- Hazard
- Cuts
The product
The products are sets of four 8 oz. and 13 oz. double-walled glasses.
What can happen
The inner walls of the double-walled glasses can break during use, posing a laceration hazard to consumers.
The fix
Consumers should stop using the glasses immediately. QVC has notified each customer by telephone and mail to stop using the glasses and to dispose of them safely. QVC will refund the purchase price of the glasses to each purchaser who returns a postage pre-paid acknowledgement that they have disposed of the glasses as instructed.
Incidents and where it was sold
- Incidents
- QVC has received 11 reports of incidents in which the glasses broke during use. Two consumers reported receiving lacerations to the hand.
- Sold at
- QVC through television, its Web page and its toll-free number from June 2006 through July 2006 for $28 for the 8 oz. glasses and $30 for the 13 oz. glasses, plus about $5 shipping and handling.
Related pages
Questions and answers
What should I do with the recalled therma drinking glasses?
Consumers should stop using the glasses immediately. QVC has notified each customer by telephone and mail to stop using the glasses and to dispose of them safely. QVC will refund the purchase price of the glasses to each purchaser who returns a postage pre-paid acknowledgement that they have disposed of the glasses as.
What is the hazard?
The inner walls of the double-walled glasses can break during use, posing a laceration hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.