DYMO Recalls Power Adapters Sold with DYMO Printers Due to Burn Hazard
Recall 09033 · Oct 30, 2008 · Dymo
17,000
units affected
17,000
units affected
Facts
- Recall number
- 09033
- Date
- Oct 30, 2008
- Company
- Dymo
- Units affected
- 17,000
- Product
- DYMO® LabelWriter® Power Adapters used with printers
- Product type
- Adapter/Power Supply/Charger/Battery
- Hazard
- Fire
The product
This recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707. The date code is printed on the plastic housing of the adapter. Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.
What can happen
The power adapters can fail, causing the printer to overheat. This can pose a burn hazard to consumers.
The fix
Consumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.
Incidents and where it was sold
- Incidents
- DYMO has received 11 reports of printers overheating and emitting smoke and/or a burnt smell. No injuries have been reported.
- Sold at
- Office supply stores, discount retailers, and various specialty retailers nationwide from September 2007 through October 2008 for between $100 and $250.
Related pages
Questions and answers
What should I do with the recalled dymo® labelwriter® power adapters used with printers?
Consumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.
What is the hazard?
The power adapters can fail, causing the printer to overheat. This can pose a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.