Dyson Recalls Bladeless Portable Electric Heaters Due to Fire Hazard
Recall 14143 · Apr 1, 2014 · Dyson
338,000
units affected
338,000
units affected
Facts
- Recall number
- 14143
- Date
- Apr 1, 2014
- Company
- Dyson
- Units affected
- 338,000
- Product
- Portable electric heaters
- Product type
- Electric Heaters
- Remedy
- Repair
- Hazard
- Fire
The product
This recall is for all Dyson Hot heaters and Dyson Hot+Cool heaters having model number AM04 and all Dyson Hot+Cool heaters with model number AM05. The heaters are 23 inches tall with a round base and an upper body shaped like an elongated ring. The heaters have no external fan blades. They are made of plastic and were available in the colors silver, black and silver, blue and gray, gray and silver, pink and gray, purple and gray, and white and gray. Each heater came with a remote control. The model number is found above the Dyson logo on the product information sticker on the underside of the heater's base.
What can happen
The heaters can develop an electrical short and overheat, posing a fire hazard to the consumer.
The fix
Consumers should immediately stop using and unplug the recalled heaters and contact Dyson for a free replacement heater.
Incidents and where it was sold
- Incidents
- Dyson is aware of 82 incidents of the recalled heaters short-circuiting and overheating, including four reports of heaters with burned or melted internal parts. No injuries or property damage have been reported.
- Sold at
- Bed Bath & Beyond, Best Buy, Costco, Fry's, Kohl's, Lowe's, Macy's, Sears, Target and other retailers nationwide, and online at Abt.com, Amazon.com, Dyson.com, Groupon.com, HSN.com, QVC.com and Walmart.com from September 2011 to March 2014 for about $399.
Related pages
Questions and answers
What should I do with the recalled portable electric heaters?
Consumers should immediately stop using and unplug the recalled heaters and contact Dyson for a free replacement heater.
What is the hazard?
The heaters can develop an electrical short and overheat, posing a fire hazard to the consumer.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.