E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer
Recall 23007 · Oct 13, 2022 · Shenzhen Sailvan Network Technology Ltd. d/b/a Ancheer
22,000
units affected
22,000
units affected
Facts
- Recall number
- 23007
- Date
- Oct 13, 2022
- Company
- Shenzhen Sailvan Network Technology Ltd. d/b/a Ancheer
- Units affected
- 22,000
- Product
- Ancheer E-bikes
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves Ancheer e-bikes with model number AM001907. The model number can be found on the e-bike packaging and in the instruction manual but cannot be found on the bike itself. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. "Ancheer" is printed on the downtube.
What can happen
The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.
The fix
Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.
Incidents and where it was sold
- Incidents
- Ancheer has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries.
- Sold at
- Online at www.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com and www.wish.com from January 2016 through June 2022 for between $280 and $930.
Related pages
Questions and answers
What should I do with the recalled ancheer e-bikes?
Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.
What is the hazard?
The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.