Eguana Technologies Recalls Evolve Home Energy Storage Systems with LG Battery Due to Fire Hazard
Recall 22058 · Jan 26, 2022 · Eguana Technologies
245
units affected
245
units affected
Facts
- Recall number
- 22058
- Date
- Jan 26, 2022
- Company
- Eguana Technologies
- Units affected
- 245
- Product
- Evolve Home Energy Storage Systems
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves the Eguana Technologies Evolve 0513U Home Energy Storage System. The Evolve system allows owners to capture and store energy from solar panels. Each Evolve system includes between two and six battery modules, and the modules are removable and replaceable by trained installers. The Evolve is a freestanding cabinet that measures nearly three feet high and four feet long. The Eguana logo is located on the left door towards the center. The serial number range of the systems containing recalled batteries is between ET-000200 and ET-000600. The serial number is located inside the cabinet toward the bottom left of the unit.
What can happen
The lithium-ion battery modules within the Evolve Home Energy Storage Systems can overheat, posing a fire hazard.
The fix
Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana Technologies to schedule a technician to come to your residence to manually reduce the state of charge, at no cost. Eguana Technologies will arrange for all recalled lithium-ion batteries to be properly replaced and disposed of according to federal and state regulations, and is contacting all known owners directly or through its installers.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Online at Amazon.com from October 2020 through May 2021 for between $16 and $25.
Related pages
Questions and answers
What should I do with the recalled evolve home energy storage systems?
Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana.
What is the hazard?
The lithium-ion battery modules within the Evolve Home Energy Storage Systems can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.