Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard
Recall 19156 · Jul 2, 2019 · Faraday Bicycles Inc.
4,450
units affected
4,450
units affected
Facts
- Recall number
- 19156
- Date
- Jul 2, 2019
- Company
- Faraday Bicycles Inc.
- Units affected
- 4,450
- Product
- Faraday electric Porteur, Porteur S, Cortland and Cortland S Bicycle Seat Posts
- Remedy
- Repair, Replacement
- Hazard
- Falls
The product
This recall involves seat posts for four Faraday bicycle models, Porteur, Porteur S, Cortland, Cortland S. The words "HL" or "Zoom" are engraved on the seat post. The bikes were sold in various colors including Classic White, British Racing Green, Tungsten, Slate Gray, Midnight Run, Stingray Blue, Seafoam and Coral.
What can happen
The seat post on the bicycles can break, posing a fall hazard to the rider.
The fix
Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post.
Incidents and where it was sold
- Incidents
- Faraday has received nine reports of incidents involving the seat post breaking including one minor injury.
- Sold at
- Specialty bicycle retailers nationwide or directly to consumers by Faraday from March 2015 through March 2019 for between $2,500 and $3,500.
Related pages
Questions and answers
What should I do with the recalled faraday electric porteur, porteur s, cortland and cortland s bicycle seat posts?
Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should.
What is the hazard?
The seat post on the bicycles can break, posing a fall hazard to the rider.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.