Electric Candle Warmers Recalled by Provo Craft & Novelty Due to Fire Hazard
Recall 08289 · May 29, 2008 · Provo Craft & Novelty Inc.
730,000
units affected
730,000
units affected
Facts
- Recall number
- 08289
- Date
- May 29, 2008
- Company
- Provo Craft & Novelty Inc.
- Units affected
- 730,000
- Product
- Candlsense Warmers
- Product type
- Candles & Candle Holders
- Hazard
- Fire
The product
This recall involves the Candlsense warmers with product codes ranging from YD0629 through YD0652 and YD0701 through YD0708. The candle warmers measure about 4 ¾ inches in diameter. The heating plate is black and the surrounding area is white plastic. "Provo Craft & Novelty Candle Warmer Air Freshener Model: WCY-8888" and the product code are embossed on the underside of the warmer.
What can happen
The internal heating element of the candle warmer can detach and melt the bottom of its plastic casing, which can in turn ignite or scorch the surface on which the candle warmer is placed, posing a fire hazard to consumers.
The fix
Consumers should contact Provo Craft to receive a voucher worth 120 percent of the purchase price of the candle warmer. The voucher can be redeemed at www.creativexpress.com
Incidents and where it was sold
- Incidents
- Provo Craft has received 11 reports of incidents in which the heating elements detached, including two fires and nine incidents of property scorching. One consumer reported a blistered finger.
- Sold at
- Wal-Mart and other retailers nationwide from August 2006 through October 2007 for between $5 and $10.
Related pages
Questions and answers
What should I do with the recalled candlsense warmers?
Consumers should contact Provo Craft to receive a voucher worth 120 percent of the purchase price of the candle warmer. The voucher can be redeemed at www.creativexpress.com
What is the hazard?
The internal heating element of the candle warmer can detach and melt the bottom of its plastic casing, which can in turn ignite or scorch the surface on which the candle warmer is placed, posing a fire hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.