Elliptical Exercise Gliders Recalled by Thane Due to Fall Hazard; New Instructions to Be Provided
Recall 09754 · Jul 21, 2009 · Utop Sporting Co.
48,000
units affected
48,000
units affected
Facts
- Recall number
- 09754
- Date
- Jul 21, 2009
- Company
- Utop Sporting Co.
- Units affected
- 48,000
- Product
- Orbitrek Elite and Orbitrek Elite Magnetic Elliptical Exercise Gliders
- Product type
- Exercise Machines/Equipment
- Hazard
- Falls
The product
This recall involves Orbitrek Elite ("OE") and Orbitrek Elite Magnetic ("OEM") elliptical gliders with model numbers BK2080 (OE) and BK2280 (OEM). The recalled gliders have a blue and gray plastic cover. The model name can be located on the side of the machine. No other models of Orbitrek-branded elliptical gliders are included in this recall.
What can happen
The written instructions incorrectly identify the proper location of the spring washer. An incorrectly installed spring washer can put undue stress on bolts, causing them to loosen, which poses a fall hazard to consumers.
The fix
Consumers should stop using the recalled machines until they inspect their unit and confirm that the spring washer is in the correct location. Thane is directly contacting consumers to provide new assembly instructions, which can also be located on the firm's Web site.
Incidents and where it was sold
- Incidents
- None reported.
- Sold at
- Directly to consumers at www.thane.com and through television infomercials from March 2007 through May 2009 for between $200 and $300.
Related pages
Questions and answers
What should I do with the recalled orbitrek elite and orbitrek elite magnetic elliptical exercise gliders?
Consumers should stop using the recalled machines until they inspect their unit and confirm that the spring washer is in the correct location. Thane is directly contacting consumers to provide new assembly instructions, which can also be located on the firm's Web site.
What is the hazard?
The written instructions incorrectly identify the proper location of the spring washer. An incorrectly installed spring washer can put undue stress on bolts, causing them to loosen, which poses a fall hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.