ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards
Recall 22003 · Oct 6, 2021 · ElliptiGO
3,800
units affected
3,800
units affected
Facts
- Recall number
- 22003
- Date
- Oct 6, 2021
- Company
- ElliptiGO
- Units affected
- 3,800
- Product
- ElliptiGO Arc bicycles
- Remedy
- Refund, Repair
- Hazard
- Falls
The product
This recall involves the three models of ElliptiGO Arc bicycles: ElliptiGO Arc 3, ElliptiGO Arc 8 and ElliptiGO Arc 24. The Arc 3 model has three gears. The Arc 8 model has eight gears. The Arc 24 model has 24 gears. ElliptiGO Arc bicycles are composed of an aluminum frame with the words "ElliptiGO" and "Arc" displayed on each side, a front fork, a steering column attached to handlebars, foot platforms situated on drive arms that are attached to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components.
What can happen
The bicycle frame can break while riding, posing fall and injury hazards to the user.
The fix
Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.
Incidents and where it was sold
- Incidents
- ElliptiGO has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries resulting from falls have been reported, including lacerations, abrasions, road rash and a broken helmet.
- Sold at
- Specialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com from November 2015 through December 2020 for between $500 and $1,500.
Related pages
Questions and answers
What should I do with the recalled elliptigo arc bicycles?
Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.
What is the hazard?
The bicycle frame can break while riding, posing fall and injury hazards to the user.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.