ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard
Recall 13702 · Oct 11, 2012 · ElliptiGO
140
units affected
140
units affected
Facts
- Recall number
- 13702
- Date
- Oct 11, 2012
- Company
- ElliptiGO
- Units affected
- 140
- Product
- ElliptiGO 11R outdoor elliptical cycles
- Product type
- Bicycles & Accessories
- Remedy
- Replacement
- Hazard
- Falls
The product
The ElliptiGO 11R is an outdoor elliptical cycle used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO 11R has an aluminum frame, carbon-fiber drive arms, two 20" spoked-wheels, an 11-speed internally geared hub, front and rear brakes and adjustable height steering column. Only ElliptiGo 11R cycles with serial numbers that range from 12-003-069 through 12-020-035 are included in the recall. The serial number is located underneath the product to the rear of where the kickstand attaches to the frame. The cycles are matte black with white markings and the words ElliptiGO on the frame.
What can happen
The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.
The fix
Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer.
Incidents and where it was sold
- Incidents
- ElliptiGO has received three reports of the drive arm cracking. No injuries have been reported.
- Sold at
- ElliptiGO Inc. online at www.elliptigo.com and various specialty bicycle and specialty fitness retailers nationwide from April 2012 through July 2012 for about $3,500.
Related pages
Questions and answers
What should I do with the recalled elliptigo 11r outdoor elliptical cycles?
Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer.
What is the hazard?
The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.