Elmo USA Corp. Recalls Visual Presenters Due to Fire Hazard
Recall 08098 · Nov 21, 2007 · Elmo USA Corp.
54,000
units affected
54,000
units affected
Facts
- Recall number
- 08098
- Date
- Nov 21, 2007
- Company
- Elmo USA Corp.
- Units affected
- 54,000
- Product
- Visual Presenters (sold as Image Presentation Cameras by Epson)
- Product type
- Computer Equipment
- Hazard
- Fire
The product
Visual presenters capture images to LCD panels, LCD projectors and TV monitors. The recall includes presenters sold under the ELMO, Epson, Doar Communications, Vtel and Tandberg brand names. The presenters were manufactured between December 1993 and December 2003. The manufacturer information is located on the side, rear and bottom of the main body of the following ELMO model numbers, EV-500AF, EV-400AF, EV-6000AF, EV-8000AF, HV-5000XG, HV-7000SX, HV-8000SX, EV-4400AF, HV-5100XG and Epson model ELPDC02.
What can happen
Improperly installed fluorescent top lights in the presenter can overheat, posing a fire hazard.
The fix
Consumers should stop using the recalled visual presenters immediately and contact Elmo USA for all models except Epson. All Epson owners should contact Epson. Consumers with recalled units will receive a free inspection and repair.
Incidents and where it was sold
- Incidents
- None reported.
- Sold at
- Elmo dealers, office supply stores and other retailers nationwide from December 1993 to June 2006 for between $2,600 and $9,000.
Related pages
Questions and answers
What should I do with the recalled visual presenters (sold as image presentation cameras by epson)?
Consumers should stop using the recalled visual presenters immediately and contact Elmo USA for all models except Epson. All Epson owners should contact Epson. Consumers with recalled units will receive a free inspection and repair.
What is the hazard?
Improperly installed fluorescent top lights in the presenter can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.