Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)
Recall 16762 · Jul 27, 2016 · Emson
10,000
units affected
10,000
units affected
Facts
- Recall number
- 16762
- Date
- Jul 27, 2016
- Company
- Emson
- Units affected
- 10,000
- Product
- UComfy Neck and Shoulder Heat Wrap
- Product type
- Electric Heating Pads
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.
What can happen
The heat wrap can overheat, posing a burn hazard.
The fix
Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- Emson has received 16 reports of the heat wraps overheating, including three reports of burns.
- Sold at
- HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40.
Related pages
Questions and answers
What should I do with the recalled ucomfy neck and shoulder heat wrap?
Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.
What is the hazard?
The heat wrap can overheat, posing a burn hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.