Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
Recall 20116 · May 1, 2020 · Epson
314,000
units affected
314,000
units affected
Facts
- Recall number
- 20116
- Date
- May 1, 2020
- Company
- Epson
- Units affected
- 314,000
- Product
- Power adapters sold with Epson scanners
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.
What can happen
The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
The fix
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Incidents and where it was sold
- Incidents
- Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.
- Sold at
- Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
Related pages
Questions and answers
What should I do with the recalled power adapters sold with epson scanners?
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
What is the hazard?
The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.