Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard
Recall 13704 · Nov 1, 2012 · Excel Industries
18,000
units affected
18,000
units affected
Facts
- Recall number
- 13704
- Date
- Nov 1, 2012
- Company
- Excel Industries
- Units affected
- 18,000
- Product
- Hustler and BigDog Lawn Mowers
- Product type
- Riding Lawn Mowers
- Remedy
- Repair
- Hazard
- Fire
The product
The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall: BrandModel NameTypeSerial Numbers Hustler 1500 Riding Greens Riding 10062845 through 11081604 FasTrak Zero Turn riding 10121082 through 11120946 FasTrak Super Duty Zero Turn riding 10091717 through 12054999 Sport Zero Turn riding 10120377 through 12054999 Super Z Zero Turn riding 10109017 through 12054999 TrimStar Walk-behind 11033546 through 12054999 X-ONE Zero Turn riding 10090765 through 12022041 BigDog A Series Zero Turn riding 11100596 through 12054999 C Series Zero Turn riding 11031908 through 12054999 R Diablo Zero Turn riding 12020696 through 12054999 R PowerBar Zero Turn riding 12020892 through 12054999 R Series Zero Turn riding 11021137 through 12054999 T Series Walk-behind 11050815 through 12054999 X Series Zero Turn riding 11039001 through 12054999 X Diablo Zero Turn riding 11090151 through 12054999
What can happen
The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
Incidents and where it was sold
- Incidents
- The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.
- Sold at
- Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.
Related pages
Questions and answers
What should I do with the recalled hustler and bigdog lawn mowers?
Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
What is the hazard?
The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.