Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert)
Recall 19748 · May 30, 2019 · Excel Industries
5,400
units affected
5,400
units affected
Facts
- Recall number
- 19748
- Date
- May 30, 2019
- Company
- Excel Industries
- Units affected
- 5,400
- Product
- Zero turn lawn mowers
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red. The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat. The recalled mowers have serial numbers between 18058001 and 19028225. Model Name Model Number BigDog Stout 937615, 937623, 937631, 937649EX, 937656EX, 937664EX BigDog Stout MP 937680, 937698, 937706 Hustler FasTrak 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE Hustler FasTrak SDX 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE
What can happen
A wire tie underneath the seat could damage the fuel line, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Authorized BigDog or Hustler dealers nationwide from June 2018 through March 2019 for between $6,800 and $9,400.
Related pages
Questions and answers
What should I do with the recalled zero turn lawn mowers?
Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.
What is the hazard?
A wire tie underneath the seat could damage the fuel line, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.