Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard
Recall 12732 · May 2, 2012 · Exmark Mfg. Co. Inc.
2,200
units affected
2,200
units affected
Facts
- Recall number
- 12732
- Date
- May 2, 2012
- Company
- Exmark Mfg. Co. Inc.
- Units affected
- 2,200
- Product
- Exmark Quest 42" ZRT Riding Mowers
- Product type
- Riding Lawn Mowers
- Remedy
- Repair
- Hazard
- Crash risk
The product
This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.
What can happen
Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.
The fix
Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.
Incidents and where it was sold
- Incidents
- Exmark has received 18 reports of incidents. No injuries have been reported.
- Sold at
- Exmark dealers nationwide from March 2009 through April 2010 for between $4,200 and $4,400.
Related pages
Questions and answers
What should I do with the recalled exmark quest 42" zrt riding mowers?
Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.
What is the hazard?
Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.