Exmark Recalls Quest Riding Mowers Due to a Fire Hazard
Recall 16043 · Nov 24, 2015 · Exmark
500
units affected
500
units affected
Facts
- Recall number
- 16043
- Date
- Nov 24, 2015
- Company
- Exmark
- Units affected
- 500
- Product
- 2015 Exmark Quest Riding Mowers
- Product type
- Riding Lawn Mowers
- Remedy
- Repair
- Hazard
- Fire
The product
The 2015 Quest riding mowers are red black, and gray. "Exmark" is printed on the sides and in front of the operator seat. "Quest" is printed on the front of the riding mowers. The model number and serial number are located on a decal affixed to the frame, under the seat. The recalled mode number is QTS452CEM34200. Quest mower has serial numbers ranging from 315606482 to 315628458.
What can happen
The fuel filters on the mowers can become brittle and fractured, allowing fuel to leak and posing a fire hazard.
The fix
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer to schedule a free repair. Consumers with registered mowers will receive a letter and a fuel filter, and may contact an Exmark Dealer if they are uncomfortable with the replacement procedure.
Incidents and where it was sold
- Incidents
- The firm reported one incident of fuel leaking. No injuries have been reported.
- Sold at
- Hardware, lawn and garden stores nationwide from November 2014 through October 2015 for about $3,700.
Related pages
Questions and answers
What should I do with the recalled 2015 exmark quest riding mowers?
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer to schedule a free repair. Consumers with registered mowers will receive a letter and a fuel filter, and may contact an Exmark Dealer if they are uncomfortable with the replacement procedure.
What is the hazard?
The fuel filters on the mowers can become brittle and fractured, allowing fuel to leak and posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.