Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard
Recall 14184 · May 15, 2014 · Exmark
5,300
units affected
5,300
units affected
Facts
- Recall number
- 14184
- Date
- May 15, 2014
- Company
- Exmark
- Units affected
- 5,300
- Product
- Exmark Quest ZRT Riding Mowers
- Product type
- Riding Lawn Mowers
- Remedy
- Repair
- Hazard
- Crash risk
The product
This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches
What can happen
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
The fix
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.
Incidents and where it was sold
- Incidents
- There have been nine incidents with the riding mowers, including one back injury.
- Sold at
- Hardware, lawn and garden, rental equipment stores and others nationwide from April 2009 through October 2010 for between $4,600 and $6,000.
Related pages
Questions and answers
What should I do with the recalled exmark quest zrt riding mowers?
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.
What is the hazard?
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.