Fire Hazard Prompts Canon U.S.A. to Recall Previous Model Desktop Copiers for Repair
Recall 06259 · Sep 18, 2006 · Canon Inc.
800,000
units affected
800,000
units affected
Facts
- Recall number
- 06259
- Date
- Sep 18, 2006
- Company
- Canon Inc.
- Units affected
- 800,000
- Product
- Canon Desktop Copiers
- Product type
- Copiers
- Hazard
- Fire
The product
The repair recall includes only the following model Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The recalled copiers were manufactured between 1987 and 1998.
What can happen
An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.
The fix
Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair.
Incidents and where it was sold
- Incidents
- Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire, due to the problem with the electrical connection. No injuries were reported.
- Sold at
- Dealers, national retailers and office supply stores nationwide from January 1987 through December 1999 for between $1,500 and $2,300.
Related pages
Questions and answers
What should I do with the recalled canon desktop copiers?
Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair.
What is the hazard?
An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.