Fireplaces and Inserts Recalled by Monessen Hearth Systems Due to Risk of Fire
Recall 13033 · Nov 8, 2012 · Monessen Hearth Systems Co.
15,000
units affected
15,000
units affected
Facts
- Recall number
- 13033
- Date
- Nov 8, 2012
- Company
- Monessen Hearth Systems Co.
- Units affected
- 15,000
- Product
- Signature Command™ (electronically) Controlled Direct and B-Vent Gas Fireplaces and Inserts
- Product type
- Gas-Burning Fireplaces
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves electronically controlled Majestic, Monessen and Vermont Castings direct-vent and B-vent gas fireplaces and inserts. Models included in the recall have serial numbers range from 11-X-027322 to 11-X-031501; 12-X-000275 to 12-X-015206, 11-P-032597 to 11-P-059389; and 12-P-000202 to 12-P-037583. The first two digits represent the year of manufacture, the letter represents the facility and the last six digits are sequential numbers, randomly selected. The serial number is printed on a rating plate, affixed to a cable inside the lower or side control door.
What can happen
A control component in the fireplaces and inserts can prevent the unit from lighting though gas continues to flow, posing a fire hazard.
The fix
Consumers should immediately stop using and turn off the fireplace using the master control switch on the command center which is located inside the control door. Consumers should contact Monessen Hearth Systems Company to arrange a free repair.
Incidents and where it was sold
- Incidents
- None reported.
- Sold at
- Hearth dealers and distributors nationwide between October 2011 and October 2012 for between $1,030 and $8,160.
Related pages
Questions and answers
What should I do with the recalled signature command™ (electronically) controlled direct and b-vent gas fireplaces and inserts?
Consumers should immediately stop using and turn off the fireplace using the master control switch on the command center which is located inside the control door. Consumers should contact Monessen Hearth Systems Company to arrange a free repair.
What is the hazard?
A control component in the fireplaces and inserts can prevent the unit from lighting though gas continues to flow, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.