Focusee Recalls Tideway Hair Dryers Due to Electrocution or Shock Hazard
Recall 24290 · Jul 3, 2024 · Focusee
27,400
units affected
27,400
units affected
Facts
- Recall number
- 24290
- Date
- Jul 3, 2024
- Company
- Focusee
- Units affected
- 27,400
- Product
- Tideway High-Speed Hair Dryers
- Remedy
- Refund
- Hazard
- Electric shock
The product
This recall involves Tideway High-Speed Hair Dryers PRO M01 with two speed adjustments. The hair dryers come with a nozzle, and were sold in white with gold on the bottom of the handle. "Tideway" is printed on the front of the handle. The hair dryers have an LED ring on them that corresponds to the different temperature settings of the hair dryer. Red represents hot air, orange represents warm air, blue represents cold air, and green represents hot and cold cycles.
What can happen
The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if they fall into water when plugged in.
The fix
Consumers should immediately unplug and stop using the recalled hair dryers, and contact Tideway Shop to receive a free replacement. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an image of the destroyed hair dryer to info@tideway.shop or tidewayshopify@gmail.com. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer with an immersion protection device.
Incidents and where it was sold
- Incidents
- None reported.
- Sold at
- Online at TikTokShop.com, Shopify.com and other websites from November 2023 through March 2024 for about $170.
Related pages
Questions and answers
What should I do with the recalled tideway high-speed hair dryers?
Consumers should immediately unplug and stop using the recalled hair dryers, and contact Tideway Shop to receive a free replacement. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an.
What is the hazard?
The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if they fall into water when plugged in.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.