Food Dehydrators Recalled by Greenfield World Trade Due to Fire and Burn Hazards
Recall 17136 · Apr 20, 2017 · Greenfield World Trade Inc.
14,000
units affected
14,000
units affected
Facts
- Recall number
- 17136
- Date
- Apr 20, 2017
- Company
- Greenfield World Trade Inc.
- Units affected
- 14,000
- Product
- EZDRY Food Dehydrators
- Remedy
- Refund, Replacement
- Hazard
- Fire
The product
This recall involves white, EZDRY, six-tray food dehydrators. The dehydrator weighs about 4 pounds and measures 12 inches tall by about 8 inches deep by 10 inches wide. EZDRY is printed on the front of the dehydrators. EZDRY and the model number EPD60W are printed on a white label on the bottom of the unit. They were sold in a white box labeled "EZDRY by Excalibur" Home Dehydrator with a picture of the product. These products are marked "Date Code: 2116, 2416, or 3316" engraved at the bottom of the label located on the bottom of the unit.
What can happen
The food dehydrator can overheat, posing fire and burn hazards.
The fix
Consumers should immediately stop using the recalled food dehydrators and contact Greenfield for instructions on returning the recalled food dehydrators with a prepaid shipping label for a free replacement or full refund.
Incidents and where it was sold
- Incidents
- The firm has received 13 reports of the dehydrator overheating and the plastic unit melting, including six reports of fire and one report resulting in property damage to the counter top. No injuries have been reported.
- Sold at
- Kohl's stores nationwide and online at Amazon.com from June 2016 through February 2017 for between $40 and $50.
Related pages
Questions and answers
What should I do with the recalled ezdry food dehydrators?
Consumers should immediately stop using the recalled food dehydrators and contact Greenfield for instructions on returning the recalled food dehydrators with a prepaid shipping label for a free replacement or full refund.
What is the hazard?
The food dehydrator can overheat, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.