Fox Factory Recalls Evolution Mountain Bike Suspension Forks Due to Fall Hazard
Recall 14063 · Dec 18, 2013 · Fox Factory
11,250
units affected
11,250
units affected
Facts
- Recall number
- 14063
- Date
- Dec 18, 2013
- Company
- Fox Factory
- Units affected
- 11,250
- Product
- Evolution 2013 Mountain Bike Suspension Forks
- Product type
- Bicycles and Bicycle Accessories
- Remedy
- Repair
- Hazard
- Falls
The product
The recalled suspension forks are model year 2013, 32 and 34 Evolution Series with 120mm to 160mm of travel. The Evolution name and logo are on a sticker on the front fork with the FOX brand name logo. Recalled forks can be identified by the serial number, which is found on the underside of the crown after removing the front wheel. The forks were sold as original equipment on some of the following 2013 model year mountain bikes: BMC, Cannondale, Commencal, Diamondback, GT, Kona, Lapierre, Norco, Orbea, Raleigh, Rocky Mountain, Santa Cruz, Scott, Specialized and Trek. A small quantity of suspension forks were sold to retailers or distributors as aftermarket accessories.
What can happen
The suspension fork's damper cylinder/piston can separate and cause the front wheel to detach, posing a fall hazard.
The fix
Consumers should stop using the bicycles with recalled Fox Factory suspension forks and bring them to the place of purchase for a free repair. Consumers can check their serial number at www.ridefox.com/, see the link at the lower left of the page, or contact Fox for assistance with discerning whether their bicycle has the recalled product and for instructions on how to return the recalled product and receive the free repair if they cannot bring their bicycle or fork to the place of purchase.
Incidents and where it was sold
- Incidents
- Fox received one report of an incident resulting in shoulder injuries in Italy.
- Sold at
- Bicycle retailers nationwide between August 2012 and October 2013 as original equipment on bicycles priced from about $2,000 to $4,400. Products sold for aftermarket use for about $600 to $650.
Related pages
Questions and answers
What should I do with the recalled evolution 2013 mountain bike suspension forks?
Consumers should stop using the bicycles with recalled Fox Factory suspension forks and bring them to the place of purchase for a free repair. Consumers can check their serial number at www.ridefox.com/, see the link at the lower left of the page, or contact Fox for assistance with discerning whether their bicycle has.
What is the hazard?
The suspension fork's damper cylinder/piston can separate and cause the front wheel to detach, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.