Fujitsu America Recalls Battery Packs for Fujitsu Notebook Computers Due to Fire Hazard
Recall 15249 · Sep 24, 2015 · Fujitsu America
300
units affected
300
units affected
Facts
- Recall number
- 15249
- Date
- Sep 24, 2015
- Company
- Fujitsu America
- Units affected
- 300
- Product
- Fujitsu notebook computer battery packs
- Product type
- Batteries and Chargers
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Fujitsu lithium ion battery packs sold or provided as replacement battery packs for the following Fujitsu notebook computers: Celsius H720 and LIFEBOOK E752, P701, P702, P770, P771, P772, S752, S762 and T580. The battery packs were also sold separately. The black battery packs measure about 8 inches long, 2 inches wide and about 0.8 inches high. Model number CP556150-1 including all serial numbers, and model number CP556150-2 with serial number range Z120102 through Z120512 are included in this recall. The model and serial numbers are printed on the white battery label. The notebook computer's model number is printed on a label on the bottom of the notebook.
What can happen
The battery packs can overheat, posing a fire hazard.
The fix
Consumers should immediately turn off their Fujitsu notebook computer, remove the battery pack and contact Fujitsu for a free replacement battery pack. Consumers can continue to use their Fujitsu notebook computer without the battery pack by plugging in the AC adapter and power cord.
Incidents and where it was sold
- Incidents
- Fujitsu has received three reports of the battery packs catching fire, including two in Japan and one in China and causing fire damage to rugs, bedding, a desk and other furniture. No injuries have been reported.
- Sold at
- Online at www.shopfujitsu.com and other Web retailers from August 2012 through July 2015 for about $150.
Related pages
Questions and answers
What should I do with the recalled fujitsu notebook computer battery packs?
Consumers should immediately turn off their Fujitsu notebook computer, remove the battery pack and contact Fujitsu for a free replacement battery pack. Consumers can continue to use their Fujitsu notebook computer without the battery pack by plugging in the AC adapter and power cord.
What is the hazard?
The battery packs can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.