Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards
Recall 18096 · Feb 8, 2018 · Fujitsu
5,800
units affected
5,800
units affected
Facts
- Recall number
- 18096
- Date
- Feb 8, 2018
- Company
- Fujitsu
- Units affected
- 5,800
- Product
- Battery packs used in Fujitsu notebook computers and workstations.
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are: Recalled Battery Pack Part and Serial Numbers Product Number (P/N) Serial Numbers The first 7 characters The last 7 characters CP556150-03 Z130119 All Z130120 000038Z - 004207Z Z130131 - Z130205 All CP579060-01 Z130129 All Z130130 All Z130131 000089Z - 000662Z Z130221 All Z130304 000045Z - 000563Z 001210Z - 001963Z 002302Z - 002847Z Z130306 000017Z - 000524Z CP629458-03 Z130301 - Z130407 All
What can happen
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
The fix
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.
Incidents and where it was sold
- Incidents
- Fujitsu has received one report of a battery fire in Canada.
- Sold at
- Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.
Related pages
Questions and answers
What should I do with the recalled battery packs used in fujitsu notebook computers and workstations.?
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.
What is the hazard?
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.