FXI Recalls Novaform ComfortGrande and DreamAway Mattresses Due to Risk of Mold Exposure; Sold Exclusively at Costco (Recall Alert)
Recall 23793 · Sep 21, 2023 · Fxi
48,000
units affected
48,000
units affected
Facts
- Recall number
- 23793
- Date
- Sep 21, 2023
- Company
- Fxi
- Units affected
- 48,000
- Product
- Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses
- Remedy
- Refund, Replacement
- Hazard
- Other or not stated
The product
This recall involves Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch mattresses. The ComfortGrande 14-inch mattress has a blue base with "Novaform" printed in white letters. The DreamAway 8-inch mattress has a gray base with "Novaform" printed in white letters. The item number is printed on the mattress box and on the law tag attached to the mattress. Only mattresses with the following model/item numbers and manufactured at FXI's San Bernardino, California facility between January 2, 2023 and April 28, 2023 are included in the recall (this information can be found on the law tag attached to the mattress): ComfortGrande 14" Mattress ITM/ART # Price King 1413200 700 Cal King 1413201 700 Queen 1413202 580 Full 1413203 500 Twin 1413204 400 King 1413200 750 Queen 1413202 600 DreamAway 8" Mattress ITM/ART # Price Twin 1698562 160 Full 1698564 210 Twin 1698562 150 Full 1698564 200
What can happen
The mattresses could have been exposed to water during the manufacturing process allowing mold to develop and posing a health risk to individuals with compromised immune systems, damaged lungs or an allergy to mold.
The fix
Consumers should contact FXI to receive a full refund or a free replacement mattress including free delivery of the new mattress and pick up and disposal of the recalled mattress. Costco is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- The firm has received 541 reports of mold on the mattresses. No injuries have been reported.
- Sold at
- Exclusively at Costco stores in the Northwest United States and in the San Francisco Bay area and online at www.costco.com from January 2023 through June 2023 for between $150 and $750.
Related pages
Questions and answers
What should I do with the recalled novaform comfortgrande 14-inch and novaform dreamaway 8-inch mattresses?
Consumers should contact FXI to receive a full refund or a free replacement mattress including free delivery of the new mattress and pick up and disposal of the recalled mattress. Costco is contacting all known purchasers directly.
What is the hazard?
The mattresses could have been exposed to water during the manufacturing process allowing mold to develop and posing a health risk to individuals with compromised immune systems, damaged lungs or an allergy to mold.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.