GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert)
Recall 23777 · Jul 27, 2023 · GAF Energy
2,100
units affected
2,100
units affected
Facts
- Recall number
- 23777
- Date
- Jul 27, 2023
- Company
- GAF Energy
- Units affected
- 2,100
- Product
- Timberline Solar Energy Shingles
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds.
What can happen
The electrical components in the solar energy shingles can malfunction, posing a fire hazard.
The fix
GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.
Incidents and where it was sold
- Incidents
- The firm has received one report of fire and five reports of thermal incidents resulting in property damage, including damage to the roof deck. No injuries have been reported.
- Sold at
- GAF direct sales to and through installing contractors in select states from November 2021 through April 2023. The recalled shingles were sold as part of solar systems that range in price from $40,000 to $100,000.
Related pages
Questions and answers
What should I do with the recalled timberline solar energy shingles?
GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy.
What is the hazard?
The electrical components in the solar energy shingles can malfunction, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.