Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Boards
Recall 07526 · Jan 31, 2007 · Gamewell-FCI
700
units affected
700
units affected
Facts
- Recall number
- 07526
- Date
- Jan 31, 2007
- Company
- Gamewell-FCI
- Units affected
- 700
- Product
- Gamewell-FCI Electronic Control Boards by Honeywell
- Product type
- Home Control/Alarm Systems
- Hazard
- Fire
The product
The software upgrade involves Gamewell-FCI model ILI-MB-E3 and ILI-S-E3 loop control boards. These boards are components of the Gamewell-FCI E3 Series fire alarm system. They provide the signaling line circuits and display information for the system.
What can happen
Incoming and outgoing messages to and from the control board can interfere with each other, preventing it from sending a message to the command center in the event of fire.
The fix
Gamewell-FCI is contacting customers directly and is providing a free firmware software upgrade.
Incidents and where it was sold
- Incidents
- Gamewell-FCI has received one report of failed communications during an electrical short that was not due to a fire. There have been no reports of property damage or injury.
- Sold at
- Authorized distributors nationwide from October 2005 through September 2006. Authorized distributors resell and install loop control boards for commercial end users in facilities such as hotels and office buildings.
Related pages
Questions and answers
What should I do with the recalled gamewell-fci electronic control boards by honeywell?
Gamewell-FCI is contacting customers directly and is providing a free firmware software upgrade.
What is the hazard?
Incoming and outgoing messages to and from the control board can interfere with each other, preventing it from sending a message to the command center in the event of fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.