Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels
Recall 07565 · Jul 27, 2007 · Gamewell-FCI
1,100
units affected
1,100
units affected
Facts
- Recall number
- 07565
- Date
- Jul 27, 2007
- Company
- Gamewell-FCI
- Units affected
- 1,100
- Product
- Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels
- Product type
- Home Control/Alarm Systems
- Hazard
- Fire
The product
The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.
What can happen
The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
The fix
Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.
Incidents and where it was sold
- Incidents
- Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.
- Sold at
- Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.
Related pages
Questions and answers
What should I do with the recalled gamewell-fci 600 series smartscan fire alarm control panels?
Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.
What is the hazard?
The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.