Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Hazards
Recall 13055 · Dec 4, 2012 · Jotul North America
1,200
units affected
1,200
units affected
Facts
- Recall number
- 13055
- Date
- Dec 4, 2012
- Company
- Jotul North America
- Units affected
- 1,200
- Product
- Jotul and Scan gas fireplace inserts
- Product type
- Gas-Burning Fireplaces
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves four models of Jotul and Scan brand gas fireplace inserts. These inserts fit into existing vented fireplaces providing a variety of fireplace effects fueled by natural gas or liquid propane. The fireplace inserts are cast iron or steel and have a glass front, ceramic fiber logs, a gas burner and an electrical cord. They measure about 17 inches by 32 inches. The model and serial numbers are located on a metal rating plate inside the bottom front panel of the fireplace insert. Model Names Model Numbers Serial Numbers Jotul GI 450 DVII 350860 30001 through 31056 Jotul GI 450 DV TSI 350861 Scan 45i 350862 1001 through 1182 Scan 45i TSI 350866
What can happen
The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.
The fix
Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.
Incidents and where it was sold
- Incidents
- The firm has received one report of an electric shock and burn injury with the recalled fireplace inserts.
- Sold at
- Independent specialty fireplace and stove stores nationwide and in Canada from June 2010 through September 2012 for about $2,200.
Related pages
Questions and answers
What should I do with the recalled jotul and scan gas fireplace inserts?
Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.
What is the hazard?
The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.