Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard
Recall 26236 · Jan 29, 2026 · Gazelle USA
320
units affected
320
units affected
Facts
- Recall number
- 26236
- Date
- Jan 29, 2026
- Company
- Gazelle USA
- Units affected
- 320
- Product
- Urban Arrow FamilyNext Pro Cargo E-Bikes
- Remedy
- Repair
- Hazard
- Injury
The product
This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.
What can happen
The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
The fix
Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
Incidents and where it was sold
- Incidents
- The firm has received three reports of buckles not fully latching. No injuries have been reported.
- Sold at
- Individual specialty stores from March 2025 through December 2025 for about $9,000.
Related pages
Questions and answers
What should I do with the recalled urban arrow familynext pro cargo e-bikes?
Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
What is the hazard?
The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.