GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores
Recall 18170 · Jun 6, 2018 · GE Lighting
46,000
units affected
46,000
units affected
Facts
- Recall number
- 18170
- Date
- Jun 6, 2018
- Company
- GE Lighting
- Units affected
- 46,000
- Product
- Cool White Universal T8/T12 LED tube lamps
- Remedy
- Refund
- Hazard
- Electric shock
The product
This recall involves GE Lighting's 31243 LED13T8U840 LED two pack tube lamps. These units are most often used in garages, basements, workshops and utility rooms. The GE logo and model information are printed on a label near the tube's base. Brand Model Product Code and Description GE Lighting 31243 LED13T8U840/2PKL
What can happen
The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.
The fix
Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 gift card. Consumers should make sure the light switch is "off" before attempting to change LED tube lamps.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Lowe's stores nationwide and Lowes.com from approximately November 2017 through April 2018 for about $15.
Related pages
Questions and answers
What should I do with the recalled cool white universal t8/t12 led tube lamps?
Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 gift card. Consumers should make sure the light switch is "off" before attempting to change LED tube lamps.
What is the hazard?
The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.