Gecko Alliance Recalls Electronic Spa Controls Used on Serenity Spas Due to Fire Hazard
Recall 08235 · Apr 1, 2008 · Gecko Alliance
1,670
units affected
1,670
units affected
Facts
- Recall number
- 08235
- Date
- Apr 1, 2008
- Company
- Gecko Alliance
- Units affected
- 1,670
- Product
- Serenity Spa Hot Tubs
- Product type
- Hot Tubs/Spas
- Hazard
- Fire
The product
This recall involves the Hydropool Serenity Series Spa hot tubs with serial numbers 01350XXXX through 03210XXXX. The serial numbers are printed on the right side of the spa control. The Gecko spa control (SSPA-1) has model number 0202-205097 printed on it.
What can happen
The hot tub's spa control can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the hot tubs and reduce the water temperature control to the minimum setting. Consumers should contact Gecko Alliance's Back-Pak support center to receive the free retrofit enclosure kit. The kit will be provided with a full set of instructions. Instructions also are available at www.back-pak.com. Consumers should not use their spa until after the retrofit enclosure kit is installed.
Incidents and where it was sold
- Incidents
- Gecko Alliance has received 28 reports of the spa control overheating, including one incident of damage to spa equipment. No injuries have been reported.
- Sold at
- Hydropool dealers throughout Northeastern United States in Serenity brand spas from January 2002 through December 2004 for between $3,900 to $8,200.
Related pages
Questions and answers
What should I do with the recalled serenity spa hot tubs?
Consumers should immediately stop using the hot tubs and reduce the water temperature control to the minimum setting. Consumers should contact Gecko Alliance's Back-Pak support center to receive the free retrofit enclosure kit. The kit will be provided with a full set of instructions. Instructions also are available.
What is the hazard?
The hot tub's spa control can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.