Genie Recalls Garage Door Openers Due to Fire Hazard
Recall 14114 · Feb 25, 2014 · Genie
10,000
units affected
10,000
units affected
Facts
- Recall number
- 14114
- Date
- Feb 25, 2014
- Company
- Genie
- Units affected
- 10,000
- Product
- Garage door openers
- Product type
- Garage Doors/Openers
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. "Genie" and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers: Genie Serial Number Genie Serial Number Genie Pro Serial Number 11214 11347 11214 11215 11348 11313 11235 12006 11332 11256 12009 11336 11298 12018 11347 11311 12019 11348 11312 12026 11349 11313 12027 11326 12034 11327 12036 11336 12037 11332 12038 12058
What can happen
The control board can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.
Incidents and where it was sold
- Incidents
- Genie has received four reports of the control board overheating. No injuries have been reported.
- Sold at
- Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, and other retailers and distributors nationwide and online at homedepot.com from August 2011 through October 2012 for about $250.
Related pages
Questions and answers
What should I do with the recalled garage door openers?
Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.
What is the hazard?
The control board can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.