Gevalia Recalls Kaffe Combo Coffeemakers Due to Burn Hazard
Recall 07534 · Mar 14, 2007 · Gevalia
21,000
units affected
21,000
units affected
Facts
- Recall number
- 07534
- Date
- Mar 14, 2007
- Company
- Gevalia
- Units affected
- 21,000
- Product
- Gevalia Kaffe Combo Coffeemaker
- Product type
- Coffeemakers/Coffeepots/Teapots/Kettles
- Hazard
- Fire
The product
The recalled product is a 12-cup programmable "Kaffe Combo" coffeemaker with model number CM830 and a glass carafe and two travel mugs. The name "Gevalia" is on the front of the coffeemaker and the model number is located on the bottom of the unit. No other Gevalia coffeemakers are affected by this recall.
What can happen
The heating element can melt the plastic outer shell, posing a burn hazard to consumers.
The fix
Consumers should immediately stop using the coffeemaker and contact Gevalia for a free replacement coffeemaker. Those consumers who purchased the coffeemaker will be offered the option of receiving a refund. Gevalia is contacting all registered consumers directly.
Incidents and where it was sold
- Incidents
- Gevalia has received 28 reports of overheated coffeemakers, including 12 reports of damaged counter tops, and one report of a minor burn from spilled coffee.
- Sold at
- The recalled coffeemaker was distributed directly to consumers who joined the Gevalia Kaffe program, and through catalog sales from September 2006 through January 2007. The coffeemakers are valued at about $90.
Related pages
Questions and answers
What should I do with the recalled gevalia kaffe combo coffeemaker?
Consumers should immediately stop using the coffeemaker and contact Gevalia for a free replacement coffeemaker. Those consumers who purchased the coffeemaker will be offered the option of receiving a refund. Gevalia is contacting all registered consumers directly.
What is the hazard?
The heating element can melt the plastic outer shell, posing a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.