Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard
Recall 24360 · Sep 12, 2024 · Glen Dimplex Americas
12,900
units affected
12,900
units affected
Facts
- Recall number
- 24360
- Date
- Sep 12, 2024
- Company
- Glen Dimplex Americas
- Units affected
- 12,900
- Product
- Cadet-branded Apex72 Electric Heaters
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24
What can happen
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.
Incidents and where it was sold
- Incidents
- The firm has received one report of a heater fan malfunctioning and causing the unit to ignite. No injuries have been reported.
- Sold at
- Platt, Crescent Electric, CED and other electrical distributors nationwide from February 2014 through February 2024 for about $190.
Related pages
Questions and answers
What should I do with the recalled cadet-branded apex72 electric heaters?
Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled.
What is the hazard?
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.