Goal Zero Recalls Battery Packs Due to Fire Hazard
Recall 15036 · Nov 25, 2014 · Goal Zero
10,000
units affected
10,000
units affected
Facts
- Recall number
- 15036
- Date
- Nov 25, 2014
- Company
- Goal Zero
- Units affected
- 10,000
- Product
- Goal Zero Sherpa brand 50 and 120 rechargeable battery packs
- Product type
- Batteries and Chargers
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.
What can happen
The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
The fix
Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
Incidents and where it was sold
- Incidents
- Goal Zero has received one report of a fire and two reports of property damage due to the battery packs overheating. One consumer reported becoming ill after breathing fumes from an overheated battery pack.
- Sold at
- REI and other sporting goods stores nationwide and online at Amazon.com and Goalzero.com from March 2010 through November 2013 for between $200 and $400.
Related pages
Questions and answers
What should I do with the recalled goal zero sherpa brand 50 and 120 rechargeable battery packs?
Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
What is the hazard?
The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.