Goal Zero Recalls Solar Series Combiner Cables for Solar Panels Due to Fire Hazard
Recall 25159 · Feb 27, 2025 · Goal Zero
530
units affected
530
units affected
Facts
- Recall number
- 25159
- Date
- Feb 27, 2025
- Company
- Goal Zero
- Units affected
- 530
- Product
- Goal Zero Solar Series Combiner Cables for Solar Panels
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves model number 98715 Goal Zero 4x HPP to 1x HPP+ Solar Series Combiner, a cable for chaining multiple solar panels in series into one output for charging a battery. The combiner cable is a black plastic cable with four high power port (HPP) connectors on one end and one HPP on the other end. The portable panels fold out and are set up by consumers. They are designed for camping and other applications.
What can happen
The recalled combiner cables can malfunction when used with Nomad-series solar panels, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled products and contact Goal Zero to receive a refund of the purchase price in the original form of payment for the recalled Series Combiners. Consumers should register for a refund on the firm's website and then discard the recalled product in the trash in accordance with any local and state ordinances.
Incidents and where it was sold
- Incidents
- The firm has received two reports of fires involving property damage. No injuries have been reported.
- Sold at
- Online at www.goalzero.com and other websites from October 2023 through September 2024 for about $70 when sold separately and when sold as part of a kit.
Related pages
Questions and answers
What should I do with the recalled goal zero solar series combiner cables for solar panels?
Consumers should immediately stop using the recalled products and contact Goal Zero to receive a refund of the purchase price in the original form of payment for the recalled Series Combiners. Consumers should register for a refund on the firm's website and then discard the recalled product in the trash in accordance.
What is the hazard?
The recalled combiner cables can malfunction when used with Nomad-series solar panels, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.