GPU Angled Adapters Recalled Due to Fire and Burn Hazards; Manufactured by CableMod
Recall 24112 · Feb 8, 2024 · CableMod Ltd.
25,300
units affected
25,300
units affected
Facts
- Recall number
- 24112
- Date
- Feb 8, 2024
- Company
- CableMod Ltd.
- Units affected
- 25,300
- Product
- CableMod Graphics Processing Unit (GPU) V1.0 and V.1.1 Angled Adapters
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves CableMod's 12VHPWR Angled Adapters, models V1.0 and V1.1, that plug into a graphics processing unit's power port at either a 90-degree or a 180-degree angle. Model V1.1 has a stabilizing pin on the side of the male connector. The adapters were sold in black, blue, gold, green, orange, pink, purple, red, silver, and white, and "CableMod" appears on the side of the adapter. The adapters came in two variations to accommodate power port orientation: Variation A and Variation B. The 90-degree angle adapter is "L" shaped: The V1.0 model measures about 36 mm long, 21mm wide and 21 mm deep; and the V1.1 model measures about 36 mm long, 21 mm wide and 22 mm deep. The 180-degree angle adapter is "U" shaped: The V1.0 model measures 41.5 mm long, 21 mm wide and 17.5 mm deep; and the V1.1 measures about 41 mm long, 21 mm wide and 20 mm deep.
What can happen
The adapters' male connector can become loose, overheat, and melt into the GPU, posing fire and burn hazards.
The fix
Consumers should immediately stop using the recalled angled adapters and contact CableMod for instructions on how to safely remove their adapter from the GPU and for a full refund, including cost of shipping, or a $60 store credit for non-customized products, with free standard shipping. Consumers will be asked to destroy the adapter and upload a photo of the destroyed product to https://cablemod.com/adapterrecall/. The instructions on how to safely remove the adapter are also located on that site. Once destroyed, consumers should discard the adapter in accordance with local laws.
Incidents and where it was sold
- Incidents
- The firm has received 272 reports of the adapters becoming loose, overheating and melting into the GPU, with at least $74,500 in property damage claims in the United States. No injuries have been reported.
- Sold at
- Small independent stores nationwide and online at vprbrands.com from September 2022 through November 2023 for about $18.
Related pages
Questions and answers
What should I do with the recalled cablemod graphics processing unit (gpu) v1.0 and v.1.1 angled adapters?
Consumers should immediately stop using the recalled angled adapters and contact CableMod for instructions on how to safely remove their adapter from the GPU and for a full refund, including cost of shipping, or a $60 store credit for non-customized products, with free standard shipping. Consumers will be asked to.
What is the hazard?
The adapters' male connector can become loose, overheat, and melt into the GPU, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.