Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert)
Recall 21756 · Jun 24, 2021 · Gramr
92,135
units affected
92,135
units affected
Facts
- Recall number
- 21756
- Date
- Jun 24, 2021
- Company
- Gramr
- Units affected
- 92,135
- Product
- Brushed Gold Tea Kettles
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves the stainless-steel tea kettle with a brushed gold finish that was included in the winter CAUSEBOX subscription box along with five other items. The kettle measures about 5.5 inches in diameter, and 8 inches from the bottom of the kettle to the top of the handle. "Rose & Fitzgerald" is stamped on the bottom of the kettle.
What can happen
The kettles can expel hot water and/or excessive steam during use, posing a burn hazard.
The fix
Consumers should immediately stop using the kettles and contact Gramr for a credit towards the purchase of another product or a refund. Gramr is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- Gramr has received 122 reports of the kettles expelling hot water and/or steam, including 18 reports of minor burn injuries.
- Sold at
- Online at www.causebox.com in 2021 "Winter Box" seasonal assortments from November 2020 through April 2021 for between $50 and $55 (exclusive of promotional discounts). The kettle was also sold separately online at www.roseandfitzgerald.com from December 2020 through February 2021 for about $100.
Related pages
Questions and answers
What should I do with the recalled brushed gold tea kettles?
Consumers should immediately stop using the kettles and contact Gramr for a credit towards the purchase of another product or a refund. Gramr is contacting all known purchasers directly.
What is the hazard?
The kettles can expel hot water and/or excessive steam during use, posing a burn hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.