Grandin Road Recalls Chairs Due to Fall Hazard
Recall 13710 · Dec 6, 2012 · Grandin Road
2,200
units affected
2,200
units affected
Facts
- Recall number
- 13710
- Date
- Dec 6, 2012
- Company
- Grandin Road
- Units affected
- 2,200
- Product
- Metal Chairs
- Product type
- Chairs
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves vintage-inspired, iron chairs with item number 45665, located on the sales receipt. The chairs have a shaped metal seat and legs over a metal tube frame. They have a back that consists of an arched metal tube with a metal center plate. The chairs were sold in apricot, blue, green, red or yellow under Grandin Road's Alsace Furniture Collection. "Made in India" is printed on a white sticker located underneath the chairs' seat.
What can happen
The chairs' back legs can bend when a seated person leans back. This poses fall and injury hazards to consumers.
The fix
Consumers should stop using the recalled chairs immediately and contact Grandin Road for instructions on how to receive a full refund in the form of a merchandise credit for the value of the purchase price, plus applicable shipping, handling and taxes. Grandin Road is contacting its customers directly.
Incidents and where it was sold
- Incidents
- Grandin Road is aware of eight reports of the chairs' back legs bending, including three reports of minor injuries.
- Sold at
- Grandin Road catalog and online at www.grandinroad.com from September 2011 to February 2012 for between $149 and $189.
Related pages
Questions and answers
What should I do with the recalled metal chairs?
Consumers should stop using the recalled chairs immediately and contact Grandin Road for instructions on how to receive a full refund in the form of a merchandise credit for the value of the purchase price, plus applicable shipping, handling and taxes. Grandin Road is contacting its customers directly.
What is the hazard?
The chairs' back legs can bend when a seated person leans back. This poses fall and injury hazards to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.