Guava Family Recalls Roam Strollers Due to Fall and Injury Hazards
Recall 25032 · Nov 7, 2024 · Guava Family
8,500
units affected
8,500
units affected
Facts
- Recall number
- 25032
- Date
- Nov 7, 2024
- Company
- Guava Family
- Units affected
- 8,500
- Product
- Guava Roam Strollers
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves Guava Roam First Generation three-wheel foldable strollers manufactured between July 2020 and December 2021. The strollers are "first generation" if they have a manufacture date between July 2020 and December 2021. They have a black frame with the "Guava" logo in gray on the frame. The seat, canopy and storage compartment are black. The strollers measure about 39 inches long by 25 inches wide by 43 inches high, and weigh about 28.5 pounds. The black label on the cross bar below the seat has "Guava Family Inc." and includes the model name Roam, model number, and date of manufacture. Only First Generation strollers with a manufacture date between July 2020 and December 2021 are included in the recall.
What can happen
The stroller's brakes can fail to engage or unexpectedly disengage, posing fall and injury hazards to children.
The fix
Consumers should immediately stop using the recalled strollers and contact Guava Family for instructions on how to register for a free repair kit and new installation instructions.
Incidents and where it was sold
- Incidents
- The firm has received 67 reports of the brake lock disengaging. The firm has also received 152 reports of the brake pedal not engaging when pushed down. No injuries have been reported.
- Sold at
- Online at www.guavafamily.com and www.babylist.com from August 2020 through October 2023 for between $500 and $550.
Related pages
Questions and answers
What should I do with the recalled guava roam strollers?
Consumers should immediately stop using the recalled strollers and contact Guava Family for instructions on how to register for a free repair kit and new installation instructions.
What is the hazard?
The stroller's brakes can fail to engage or unexpectedly disengage, posing fall and injury hazards to children.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.