Haibike Recalls Electric Bicycles Due to Fall Hazard
Recall 17114 · Mar 23, 2017 · Haibike
250
units affected
250
units affected
Facts
- Recall number
- 17114
- Date
- Mar 23, 2017
- Company
- Haibike
- Units affected
- 250
- Product
- Electric bicycles
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. The recalled bicycles have a letter/number combination ('HAERA' followed by at least three numbers and characters) printed on the front of the frame. Remove the battery to locate the letter/number combination on the frame. The following models are included in the recall. Model Model Year Color Letter/Number Haibike XDURO Urban 2014, 2015 Gray 'HAERA' followed by three numbers and characters Haibike XDURO Urban RC 2016 Gray Haibike XDURO Race 2014, 2015 Black Haibike XDURO Superrace 2014, 2015 Black Haibike XDURO Race S RX 2016 Gray Haibike XDURO Urban S RX 2016 White
What can happen
The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.
The fix
Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Independent bicycle dealers nationwide from January 2014 through February 2017 for about $4,000.
Related pages
Questions and answers
What should I do with the recalled electric bicycles?
Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.
What is the hazard?
The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.